Privacy Policy

Last Updated: October 2025

Airport Shuttle 2 GO (“we,” “our,” or “us”) operates the website https://airportshuttle2go.com and provides private, black-tie chauffeur and airport transportation services throughout the United States. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our online booking system.

Who We Are

Airport Shuttle 2 GO is a U.S.-based transportation coordination platform offering private, chauffeur-driven airport and executive transfers.
Website: https://airportshuttle2go.com
Email: info@airportshuttle2go.com
Telephone: 1-800-916-9975
Mailing Address: P.O. Box 2653, Orangevale, CA 95662, USA

Our reservations are powered by the ICS Live Booking System (“Book A Limo”), which manages and processes booking data securely on our behalf.

What Personal Data We Collect and Why We Collect It

We collect data to process bookings, manage customer support, and improve user experience. The information we collect includes:

  • Personal Identification: Name, email address, phone number, and billing details provided during booking or contact form submissions.

  • Transactional Data: Details related to reservations, such as trip dates, locations, payment confirmations, and special requests.

  • Technical Data: IP address, browser type, device information, and cookies for site analytics and functionality.

We collect this information for legitimate business purposes — to fulfill your transportation requests, ensure secure transactions, and improve our services.

Comments

Our site does not currently enable public comments. If activated in the future, WordPress may collect visitor IP addresses and browser user agents to help spam detection.

Media

Visitors cannot upload images or files to our website. Only authorized staff and partners can upload fleet and promotional images.

Contact Forms

When you contact us via a form, we collect your name, email, phone, and message content solely to respond to inquiries or process booking-related requests.
Contact form data is retained for up to 6 months for customer service purposes and is not used for unsolicited marketing.

Cookies

We use cookies for site functionality, analytics, and booking convenience. These include:

  • Session cookies (to maintain secure login sessions)

  • Preference cookies (to remember user selections)

  • Google Analytics cookies (to understand site usage trends)

You may disable cookies in your browser at any time.

Analytics

We use Google Analytics and server-side analytics tools to measure site performance and traffic sources. Analytics data is aggregated and does not personally identify visitors.
Learn more about Google’s data practices: https://policies.google.com/privacy

Who We Share Your Data With

We share necessary data with trusted third parties only when required to provide our services:

  • ICS / Book A Limo: Secure reservation processing and payment handling.

  • Payment Processors: For online transactions (encrypted).

  • Hosting Provider: To maintain website functionality and security.

We do not sell or share personal data with advertisers.

How Long We Retain Your Data

  • Contact form entries: 6 months

  • Reservation and transaction records: up to 5 years (for accounting and service verification)

  • Analytics data: 12 months

What Rights You Have Over Your Data

If you have booked a trip or submitted a contact form, you may request:

  • A copy of your personal data.

  • Correction or deletion of your data (subject to legal retention limits).

  • Withdrawal of consent for communication.

Contact info@airportshuttle2go.com to make a privacy request.

Where Your Data Is Sent

All data is processed on secure U.S.-based servers.
Some processing (e.g., booking through ICS) may involve international servers that comply with GDPR Privacy Shield standards for secure data handling.

How We Protect Your Data

  • SSL encryption on all website pages.

  • Secure servers and firewalls managed by our hosting provider.

  • Restricted access for authorized staff only.

  • Periodic security audits and malware scanning.

Data Breach Procedures

In the event of a data breach, we will notify affected users and authorities as required by law. Our response plan includes internal reporting, investigation, and communication protocols.

Third-Party Data

We may receive non-personal aggregated data from third-party analytics or advertising platforms (e.g., Google Ads), but this information cannot identify individual users.

Automated Decision-Making

No automated decision-making or profiling is performed using user data. All bookings and communications are manually reviewed by our dispatch and support team.

Contact Information

For privacy-related questions, please contact:
Privacy Officer – Airport Shuttle 2 GO
📧 info@airportshuttle2go.com
📞 1-800-916-9975
📬 P.O. Box 2653, Orangevale, CA 95662, USA